Consulting Services

 

Inventory and assessment of your operation for identification of definitive opportunities for improvement

 

CX-Analytics’ hands-on, executive level experience in all facets of the financial services business model makes us the right choice to progress your analytic capability. Our offerings include:

  • Portfolio profitability optimization
  • Management information and analysis
  • Performance benchmarks
  • Customer management
  • Dialer strategy
  • Platform data integration
  • Campaign tracking
  • Call content and payment offers
  • Collection actions and performance
  • Analytic competencies and operating model
  • Collections operations and strategies
  • Risk management strategies and policies
  • Interim management of above

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